Bots have this brilliant quality of being human-like and logical at the same time, less the human complication. That sounds like the perfect relation every brand should have with its customer, and the bot can help you get there. After all, it’s a marketing pro.
In the last few years, healthcare has joined other industries in the quest to deliver better customer experience. This has brought about a fundamental change in the healthcare industry and they have now shifted from volume to value of care of patients. The evolution in the cloud, data and mobile technologies has disrupted the health care industry.